Cookie policy

Last updated: 4 October 2026

This policy explains which cookies and similar technologies (such as the browser’s local storage) the website www.ereklamacije.si uses. The controller is North Motion, Matej Radovan s.p.; all details about the controller and the processing of personal data are in our Privacy policy.

1. What cookies are

Cookies are small files that a website stores in your browser; the browser’s local storage works in a similar way. Under Article 225 of the Slovenian Electronic Communications Act (ZEKom-2), we may only use those without consent that are strictly necessary for a service you explicitly request. For everything else we need your prior consent.

2. Essential cookies and storage (no consent needed)

Name
cookie-consent (local storage)
Provider
ereklamacije.si
Purpose
Stores your analytics choice so we don’t ask on every visit and can demonstrate your consent.
Duration
Until you change your choice or clear your browser data.
Name
lang (cookie)
Provider
ereklamacije.si
Purpose
Remembers the language you picked with the SL/EN switch. Only set if you choose a language manually.
Duration
Until the end of your browser session.
Name
__cf_bm (cookie) and the booking system’s local storage (e.g. temporary slot reservation, clock format)
Provider
Cal.com, Inc.
Purpose
Running and securing the demo booking calendar (bot protection, temporarily holding the selected slot). Only loaded once you reach the calendar in the “Book a demo” form.
Duration
__cf_bm 30 minutes; local storage until you clear your browser data.
Name
Hosting provider security cookie
Provider
Vercel Inc.
Purpose
Protecting the website against attacks and bots. Only set when extra protection is active and the system checks your browser.
Duration
Up to 1 hour.

3. Analytics (only with your consent)

Tool
Vercel Web Analytics
Provider
Vercel Inc.
Purpose
Visitor statistics: pages visited, referring pages, country, device type, operating system and browser.
How it works
Uses no cookies and stores nothing on your device. Visitors are told apart by an identifier valid for one day. IP addresses are not stored.
Retention
Aggregated statistics for no longer than 24 months.

Because measuring sends device and visit data from your browser, we only switch the tool on once you choose “Accept” in the banner. If you choose “Reject”, it is not loaded.

4. Marketing cookies

We do not use marketing or advertising cookies or trackers.

5. Managing and withdrawing consent

You can withdraw or change your consent at any time: click “Cookie settings” in the footer of any page, your choice is cleared and the banner appears again. Withdrawal does not affect the lawfulness of processing before it.

You can also delete or block cookies and storage in your browser settings. If you block essential cookies, some parts of the website (such as booking a demo) may not work.

6. Data transfers

Vercel Inc. and Cal.com, Inc. are based in the USA. Data transfers rely on the EU-U.S. Data Privacy Framework and Standard Contractual Clauses. See our Privacy policy.

7. Changes

We update this cookie policy when we change the technologies we use. The current version, with its last-updated date, is always published on this page.